Privacy

Introduction

Lifestyle Services Group (hereinafter referred to as “us” “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws. We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our services. We wish to help you make informed decisions so please read the following privacy policy to understand how we will use and protect the information that you provide to us. By registering with us and/or ordering the services you consent to the collection and use of your information under the terms of this privacy policy.

You can visit our web sites without disclosing any personal information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity).

The information you provide will be used by us to supply you with the services which you have requested and we may use the information to contact you to obtain your views on our services and to let you know about important changes to the services which we offer. We may contact you by post, telephone or fax as well as e-mail. Your information will not be used or disclosed other than in accordance with this privacy policy or without your permission unless required by law.

(You should read this notice in conjunction with our website for more information)

The information you provide will be used by us to supply you with the services which you have requested and we may use the information to contact you to obtain your views on our services and to let you know about important changes to the services which we offer. We may contact you by post, telephone or fax as well as e-mail. Your information will not be used or disclosed other than in accordance with this privacy policy or without your permission unless required by law.

You should read this notice in conjunction with our website terms and conditions of use.

Cookies Policy

Lifestyle Services Group is committed to protecting you and any data (anonymous or otherwise) that we collect about you online. This section tells you how we use cookies, why, and how this allows us to improve our service. It also tells you how you can manage what cookies are stored on your device. We call it our “Cookies Policy”. By using our websites you agree that this Cookies Policy applies to that use in addition to any other terms and conditions which may apply. We reserve the right to make changes to our Cookies Policy. Any such changes shall appear here and become effectively immediately. Your continued use of our websites is taken as meaning that you agree to any such changes.

What is a Cookie?

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies do lots of different and useful jobs, such as remembering you preferences, and generally improving your online experience.

Further information about our cookies

Below is a full list of the cookies used by Lifestyle Services Group along with a description of what they are used for, and whether they are ‘first’ or ‘third’ party. Where a cookie is a third party cookie, please visit the providers’ website for more information.

CookieNamePurposeMore information
Cookie acceptance cookies CookieContentShown
GoogleAnalytics
These cookies are used to record user acceptance of the use of cookies on our website. Find out at www.aboutcookies.org
Session cookies frontend

Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

Many of the cookies we use are session cookies. For example, they help us to ensure the security of your internet banking session, and can also keep you signed in to internet banking while you move between pages or service your account.

Magento Session Cookies
Google Analytics Cookies _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

Access to your Information

You can write to us at any time to obtain details of the personal information we may hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this:

* Please write to:

Compliance Manager
Lifestyle Services Group
Emerald Building
Westmere Drive
Crewe
Cheshire
CW1 6UN

Please quote your name and address together with your mobile number. We would be grateful if you could also provide brief details of the information of which you would like a copy of (this helps us to more readily locate your data).

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

* We may charge £10.00 (ten pounds) to cover the administration costs involved.

Information Security

We recognise that our customers are increasingly concerned about how companies protect personal information from misuse, abuse and about privacy in general. We are reviewing and enhancing our rules, technical, physical and managerial procedures constantly to protect your personal information from unauthorised access, accidental loss and/or destruction.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Privacy Support

We reserve the right to amend or modify this Privacy Policy at any time, and in response to changes in applicable data protection and privacy legislation. Such changes will be notified to you in the appropriate way.

All comments, queries and requests relating to our use of your information are welcomed. If you have any enquiry about our data protection and privacy policy or practices, please write to:

Compliance Manager
Lifestyle Services Group
Emerald Building
Westmere Drive
Crewe
Cheshire
CW1 6UN

or send an email to: dataprotection@lifestylegroup.co.uk

Monitoring and/or recording of your communications

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training; to prevent unauthorised use of our telecommunication systems and/or websites; to ensure effective systems operation and in order to prevent or detect crime.

Lifestyle Services Group Limited does not give any warranty or other assurance that the contents of this site, or other sites to which the user can be linked via this site, are free from infection by viruses or any other features which have contaminating or destructive properties, and shall have no liability in respect of the same.

Any company logos that appear on this site remain the copyright of that company and only appear with their express permission. Unless otherwise stated, the copyright, database rights and similar rights in all material published on this site are owned by Lifestyle Services Group Limited. You may print or download extracts for personal use only.

No part of this site may be used for any commercial or public use. No part of this site nor any material appearing on this site may be reproduced, stored in or transmitted on any other website without written permission from a director of the company below:

Lifestyle Services Group Limited
Registered in England No. 5114385

Individuals accessing this site acknowledge that English law and jurisdiction apply to the contents of this site. By accessing this site users also acknowledge and accept this disclaimer. Lifestyle Services Group Limited takes great care to ensure the accuracy of information provided on this site. Whilst Lifestyle Services Group Limited endeavours to verify the accuracy of such information we do not accept responsibility for the content or accuracy of the said information.

Lifestyle Services Group Limited disclaims all responsibility for any damages or losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits or any other consequential losses) arising from the use of, or inability to use, this site or any material on this site, or from any action or decision taken as a result of using the site or its contents. Lifestyle Services Group Limited does not give any warranty or assurance, express or implied, as to the quality of operation and functionality of this site.

Access to this site may be interrupted, restricted or delayed for any reason. Lifestyle Services Group Limited website links to other sites. These sites represent companies and/or individuals with which we are happy to be associated. If any of the said companies or individuals should be guilty of any misdemeanour or responsible for any misrepresentation, the link to this site will be terminated. Lifestyle Services Group Limited accepts no responsibility for the content or accuracy of these sites.