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Tell us what you think of our mobile phone insurance so that we can improve the products and services we offer.

Here's how you can reach us:

Call 0800 11 88 55.

Lines are open 8.00am – 8.00pm, Monday – Friday, and 9.00am – 6.00pm, Saturday and Sunday.

Calls to 080 numbers are free from landlines and mobile phones. Calls may be recorded or monitored for Training/Customer Services purposes and/or the prevention or detection of crime.

Write to:

Lifestyle Services Group Limited, PO Box 98, Blyth, NE24 9DL

Help and support

Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. Credit facilities other than regulated mortgages are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. You can confirm our registration on the FCA's website www.fca.org.uk. Nationwide Building Society. Head Office: Nationwide House, Pipers Way, Swindon, Wiltshire SN38 1NW.

FlexPlus Worldwide Mobile Phone Insurance has been arranged for Nationwide by Lifestyle Services Group Limited with a single provider, Assurant General Insurance Limited.
Assurant General Insurance Limited (Financial Services Register No. 202735) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Lifestyle Services Group Limited is authorised and regulated by the Financial Conduct Authority under Financial Services Registration No. 315245. Lifestyle Services Group Limited registered in England and Wales No. 5114385. Registered Office: Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN.