FlexPlus Mobile Phone Insurance

Worldwide cover for your mobile phone with FlexPlus

Handset registration isn't required and we also cover mobiles that belong to household family members.

FlexPlus mobile phone insurance is provided by Lifestyle Services Group LimitedLifestyle Services Group Limited

How to make a claim

You'll need:

  • Phone make and model
  • A proof of ownership confirming the phone's IMEI number
  • A debit/credit card for your excess payment

About your cover

  • Worldwide cover if your phone's lost, stolen, damaged or stops working and for unauthorised network charges following a loss or theft
  • Contract and Pay As You Go phones are covered up to a value of £1,000 (including VAT) per claim
  • Family members who live at the same address as you are also covered
  • Don’t worry, you don’t have to register your phone for cover before you make a claim, but it may help to simplify the process if you do

Exclusions, limitations and an excess apply.
Find out more

Log in to your existing account

Create an account

Create an account to register your phones or make a claim.
Sign up

Lost or stolen phone?

  • Inform the police as soon as possible to obtain an incident reference number which we will need to complete your claim.
  • Inform your network provider as soon as possible. You're covered for any unauthorised network charges (calls, data etc.) from when the phone was lost or stolen until 24 hours after you noticed it missing, up to the policy limits.

The claims process explained